18club Terms & Conditions

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and 18club ("18club," "we," "us," or "our") governing your access to and use of the 18club online gaming platform, including all associated websites, mobile applications, software, and services (collectively, the "Platform").

By registering an account, accessing the Platform, or placing any wager or bet through 18club, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.

If you do not agree to these Terms, you must immediately cease using the 18club Platform and close your account. Continued use of the Platform following any amendment to these Terms constitutes your acceptance of the revised Terms.

2. Eligibility and Age Verification

Access to and use of the 18club Platform is subject to the following eligibility requirements, all of which must be satisfied at all times:

• Age: You must be at least twenty-one (21) years of age. The minimum legal age for casino-style gambling in the Philippines is 21 years. 18club strictly enforces this requirement and will request documentary proof of age at any time.
• Jurisdiction: You must be physically located in a jurisdiction where online gambling is lawful. It is your sole responsibility to ensure that your use of the Platform complies with all applicable laws in your jurisdiction.
• Legal Capacity: You must have full legal capacity to enter into a binding contract under the laws of the Philippines.
• Single Account: You may hold only one (1) registered account on the 18club Platform. Multiple accounts are strictly prohibited and will result in immediate suspension of all associated accounts and forfeiture of any balances therein.
• Not Self-Excluded: You must not be subject to any self-exclusion order, whether imposed by 18club or any other gaming authority, including PAGCOR.

18club reserves the right to request identity verification documents at any time, including but not limited to a government-issued photo ID (e.g., Philippine passport, driver's license, or UMID card), proof of address, and proof of payment method ownership. Failure to provide satisfactory documentation within the requested timeframe may result in account suspension and withholding of pending withdrawals pending investigation.

3. Account Registration and Security

3.1 Registration

To access the full features of the 18club Platform, you must register a player account by providing accurate, current, and complete information as prompted during the registration process. You agree to maintain and promptly update your account information to keep it accurate, current, and complete.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your 18club login credentials, including your username and password. You agree to:

• Choose a strong, unique password for your 18club account and not reuse it on other platforms;
• Enable two-factor authentication (2FA) where available;
• Notify 18club immediately upon becoming aware of any unauthorized use of your account or any other breach of security;
• Never share your login credentials with any third party, including family members;
• Log out of your account at the end of each session, particularly on shared or public devices.

18club will never ask for your password via email, live chat, or any other communication channel. Any communication purporting to be from 18club that requests your password should be treated as fraudulent and reported to our support team immediately.

3.3 Account Accuracy

You warrant that all information provided during registration and throughout your use of the Platform is truthful, accurate, and not misleading. Providing false information, including a false name, date of birth, or address, constitutes a material breach of these Terms and may result in immediate account termination and forfeiture of funds.

4. Deposits, Withdrawals, and Payments

4.1 Accepted Payment Methods

18club supports the following payment methods for Filipino players, subject to availability and applicable limits:

• GCash e-wallet
• PayMaya / Maya e-wallet
• Bank transfer via major Philippine banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank)
• Debit card (where supported)

All transactions are processed in Philippine Peso (PHP / ₱). 18club does not accept deposits or withdrawals via credit card for gambling purposes, in compliance with applicable Philippine regulations.

4.2 Deposits

Deposits are generally credited to your 18club account instantly or within a short processing period depending on the payment method used. Minimum and maximum deposit limits apply and are displayed in the cashier section of your account. 18club reserves the right to refuse or reverse any deposit at its sole discretion, including where fraud or money laundering is suspected.

4.3 Withdrawals

Withdrawal requests are subject to identity verification (KYC) completion. Withdrawals will only be processed to the same payment method used for the corresponding deposit, where technically feasible. 18club aims to process approved withdrawal requests within the timeframes displayed in the cashier section. 18club reserves the right to delay or withhold withdrawals pending completion of verification checks or investigation of suspected fraudulent activity.

4.4 Currency and Fees

All account balances, deposits, and withdrawals are denominated in Philippine Peso (₱). 18club does not charge fees on standard deposits or withdrawals; however, your payment provider may apply their own fees, for which 18club accepts no responsibility.

5. Bonuses and Promotions

18club offers various bonuses and promotions to eligible players from time to time. All bonuses are subject to specific terms and conditions, including wagering requirements, game restrictions, minimum odds, time limits, and maximum withdrawal limits, which are published alongside each offer.

• Bonuses are credited to your account in accordance with the specific promotion terms and are not redeemable for cash until applicable wagering requirements have been met.
• 18club reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice.
• Abuse of bonuses, including but not limited to bonus hunting, arbitrage betting, or use of multiple accounts to claim the same promotion, will result in forfeiture of the bonus and any winnings derived therefrom, and may result in account suspension.
• Bonuses are available to eligible players only. 18club reserves the right to determine eligibility at its sole discretion.

6. Gameplay Rules and Fair Use

All games available on the 18club Platform are governed by individual game rules, which are accessible within each game. In the event of any conflict between these Terms and specific game rules, the specific game rules shall prevail with respect to that game.

18club uses certified random number generation (RNG) technology to ensure fair and unpredictable game outcomes. Return-to-player (RTP) percentages for slot games are published in the game information panels. Live dealer games are conducted by trained professional dealers in licensed studios.

In the event of a technical malfunction, disconnection, or system error during gameplay, 18club's records shall be the definitive source of truth for determining the outcome of any wager. 18club reserves the right to void bets affected by technical errors and refund the original stake.

7. Prohibited Activities

The following activities are strictly prohibited on the 18club Platform and constitute a material breach of these Terms:

• Using the Platform if you are under 21 years of age;
• Registering more than one account;
• Providing false, inaccurate, or misleading information during registration or verification;
• Using the Platform for any unlawful purpose, including money laundering or fraud;
• Attempting to manipulate game outcomes through the use of software, bots, scripts, or any other automated means;
• Colluding with other players to gain an unfair advantage;
• Exploiting software bugs or errors for financial gain — any winnings derived from exploiting a known or unknown bug must be reported and will be voided;
• Engaging in chargebacks or payment disputes in bad faith;
• Harassing, threatening, or abusing 18club staff or other players;
• Attempting to gain unauthorized access to the Platform, other player accounts, or 18club's systems.

18club reserves the right to investigate suspected violations and to take appropriate action, including account suspension, termination, and forfeiture of balances, and to report suspected criminal activity to the relevant Philippine authorities.

8. Responsible Gaming

18club is committed to promoting responsible gaming and player wellbeing. We provide a range of tools to help players manage their gaming activity, including deposit limits, loss limits, session time limits, cooling-off periods, and self-exclusion. These tools are accessible from your account dashboard at any time.

Players who wish to self-exclude from the 18club Platform may do so by contacting our customer support team. Self-exclusion requests will be processed within 24 hours. During a self-exclusion period, 18club will take reasonable steps to prevent the excluded player from accessing the Platform and will not send promotional communications to the excluded player.

For additional support and resources on responsible gaming, we encourage players to seek assistance from qualified organizations. 18club follows PAGCOR's responsible gaming guidelines and cooperates fully with Philippine gaming authority oversight.

9. Intellectual Property

All content on the 18club Platform, including but not limited to text, graphics, logos, icons, images, audio clips, software, and the compilation thereof, is the property of 18club or its content suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Platform without the prior written consent of 18club.

10. Limitation of Liability

To the fullest extent permitted by applicable law, 18club, its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, computer damage, or system failure, arising out of or in connection with your use of or inability to use the Platform.

18club's total aggregate liability to you for any claims arising under or in connection with these Terms shall not exceed the total amount deposited by you into your 18club account in the thirty (30) days immediately preceding the event giving rise to the claim.

Nothing in these Terms shall limit or exclude 18club's liability for death or personal injury caused by its negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable Philippine law.

11 . Privacy and Data Protection

18club collects, processes, and stores your personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.

18club implements industry-standard security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and 18club cannot guarantee absolute security.

You have the right to access, correct, and request deletion of your personal data held by 18club, subject to applicable legal and regulatory requirements. To exercise these rights, please contact our support team.

12. Account Suspension and Termination

18club reserves the right to suspend or terminate your account at any time, with or without notice, for any of the following reasons:

• Breach of any provision of these Terms;
• Provision of false or misleading information during registration or verification;
• Suspected fraudulent activity, money laundering, or other criminal conduct;
• Failure to complete identity verification within the required timeframe;
• Receipt of a chargeback or payment dispute from your payment provider;
• At your own request, including for responsible gaming purposes;
• Inactivity for a period exceeding twelve (12) consecutive months.

Upon termination of your account for cause, 18club reserves the right to forfeit any remaining balance in your account where permitted by applicable law. Where termination is not for cause, any verified balance remaining in your account will be returned to you via your registered payment method following completion of any outstanding verification requirements.

You may close your 18club account at any time by contacting our customer support team. Closure requests will be processed within five (5) business days, subject to completion of any pending transactions and verification requirements.

13. Governing Law and Disputes

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of any dispute between you and 18club, you agree to first contact our customer support team to attempt to resolve the matter informally. Most disputes can be resolved quickly and efficiently through our support channels.

If a dispute cannot be resolved informally within thirty (30) days of your initial complaint, either party may refer the matter to the appropriate regulatory authority or to the courts of competent jurisdiction in the Philippines. 18club cooperates fully with PAGCOR and other relevant Philippine regulatory bodies in the resolution of player disputes.

14. Amendments to These Terms

18club reserves the right to amend, modify, or update these Terms at any time. When we make material changes to these Terms, we will notify registered players by email and/or by posting a prominent notice on the Platform prior to the changes taking effect.

The date of the most recent revision is indicated at the top of this page. Your continued use of the 18club Platform following the effective date of any amended Terms constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and close your account.

We encourage you to review these Terms periodically to stay informed of any updates. The current version of these Terms is always available on this page.

15. Contact Information

If you have any questions, concerns, or complaints regarding these Terms or the 18club Platform, please contact our customer support team through the following channels:

We aim to respond to all written enquiries within two (2) business days. For urgent matters, we recommend using the live chat function for the fastest response.